In order to schedule an appointment, please call our office at 1(515)225-2015, between the hours of 8am and 5pm, Monday through Friday. Please do not e-mail counselors to set up an appointment. We maintain the highest ethical and legal standards of confidentiality, and we do not want to compromise the privacy of our clients or potential clients.
When scheduling an appointment, our staff will ask you to provide some basic information such as your name, address, telephone number and the general reason you are seeking services. If you wish to use your insurance, you may also be asked to provide the specific information located on your insurance card, as well as you social security number, date of birth, and your place of employment.
The staff will also ask what dates and times will be best for you to visit our center in order to make your first scheduled appointment.
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